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For agents

Before a call

  • Preparing a drop-in call
  • Preparing a booked call
  • Virtual Background

During a call

  • Customer information, settings, generate meeting link & end call
  • Add products to a call
  • Displaying products to your customer
  • Finalizing a call
  • Share screen, chat & browser history
  • Call forwarding

After a call

  • History and follow up
  • Call insights for agents

Using the agent tool

  • Safety and security
  • Block caller
  • Blurred backgrounds
  • Safety face blur

Using the app

  • Installing the app
  • How to accept calls
  • In-call

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