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Troubleshooting: Multi-Streaming to YouTube

YouTube

  1. Start from a clean slate by visiting Settings —> Integrations —> YouTube and if applicable remove any existing connection by clicking on the 'X' next to the page name
  2. Before you click 'CONNECT', Make sure the person setting up the connection is the owner of the channel
  3. Make sure you approve all permissions requested from the YouTube/Google dialog
  4. As you are returned to the Bambuser dashboard, be patient and wait a few seconds perhaps a bit longer if your internet connection is poor. Navigating away from the loading screen might cancel the setup process.
  5. If any issue still persists after following these steps, contact your client manager and make sure to provide detailed information about where something went wrong. Help us help you by providing a screen capture or a few screenshots.

 

I cannot find my Youtube live show

  1. First, you need to access YouTube Studio, either click your YouTube profile icon at the top right of your YouTube page and then select YouTube Studio or visit https://www.studio.youtube.com
  2. Select the tab 'Content' from the sidebar to the left
  3. Select the tab 'Live' next to 'Uploads' just right to the sidebar
  4. Refresh the tab occasionally and the video should appear within 30 seconds
  5. Hover over the video title to access more settings, statistics, comments, and additional options