Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Start Onboarding

Welcome to Bambuser. Let's get onboarded!

This step-by-step walkthrough will guide you and your team on what you need to do when getting set up to use Bambuser's Live product. Each category includes separate tasks to complete

  1. Account Setup
    Add your chat terms
  2. Integrate Bambuser, two parts
    1. Bambuser Player
    2. Conversion tracker
  3. Branded Player
    Add your player design
  4. Verify your Integration
    Do a test show, and Bambuser verifies your integration
  5. Rollout
    Inspire your customers

You do not need to follow the steps in Chronological order. However, it's a recommendation. 

In this next video, you'll get a firsthand look at what a show looks like from the shopper's perspective. Watch now to see a shoppable video demo, both on mobile and desktop, and put yourself in your customers' shoes. Happy streaming!

Watch our Onboarding Video to get up to speed quicker, or head over to Tutorials to watch each step.

Top tip!

Assign a project leader for each task to complete and work simultaneously to onboard faster. Your marketing department for player design and platform, and your IT for integrating Bambuser.

Get Help And Support

You can always get help directly via your dashboard or contact support@bambuser.com, as well these links will be helpful during and after onboarding:

  1. Technical Documentation
  2. Bambuser Tutorials 
  3. Test Our Players
  4. Bambuser Blog





Start your onboarding now!



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