Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Create a show

Learn how to create, modify, and delete a show

At the top-right corner of the Bambuser dashboard, you will a button: New Show

To create a test show, click CREATE TEST SHOW. To create a live show, click CREATE A SHOW

Info

Test shows are a great way to test your production, broadcast, and network settings before going live. A test show cannot be changed to a live show later on, and statistics for test shows are not tracked.  

To create a live show, click the +CREATE A SHOW button. From there you will be taken to the Setup screen. 

You can manually add products by clicking add manually


From the Setup screen, you can: 

You can also copy the embed code for the show. 

Info

Some settings in your account, such as video source, might be different depending on your subscription. 


General settings glossary

Here is a short guide of what each component in the general settings means, what it does and how you use it:

 Title

For the title of your live show, we recommend a title that covers the theme of the show. It will not be shared externally, however, if you are using Channels it will be visible!

 Description

Only accessible if you have and use Channels. It will be shared externally on your eCom-site, make it interesting.

 Host

The users assigned as Host have the permission to start the live show from their Bambuser App.

Delete

Note!

If you go live with pre-recorded, the show will start automatically on the set start time. Thus, no Host will start the show. 
If you go live with external cameras the stream will start and end from the third party platform, for instance, OBS, vMIX etcetera


 Timezone

The timezone will auto-populate based on where the user is located. Countdowns will appear in a viewers’ local time.

 Showtime

By selecting a start date for your show you will populate the welcome screen shown to your viewers with a countdown. If you go live with pre-recorded, the show will start automatically on the set start time. Thus, no Host will start the show.

 Player settings

You can customize your player's appearance for the specific show by adding a new player picture, changing the color of the button, adding an extra CTA & much more. 

 Embed

To make the show appear on your eCom-site you need to embed the script. This is the box at the bottom of each show you create which includes a specific show ID.

 Products

On the right-hand side of the Setup screen is a heading called Products. This is where you will add, remove, and modify the products that will be shown during your live show.  

To add a product:

  1. Go to your website and copy the URL of the product page
  2. Paste the URL into the Add product url(s) field
  3. Click the plus (+) icon or press the enter/return key on your keyboard
  4. Done!
  5. Read more here
  6. (Use our product scraper assistant to easily see if the scraper works accordingly - click here to open it in a new tab

 Video source

Bambuser offers three different streaming options;

  1. The Bambuser App
  2. Pre-recorded 
  3. External cameras/RTMP

Depending on your show and what kind of content you create each of the options have a unique touch. 

If you go live with pre-recorded, the show will start automatically on the set start time. Thus, no Host will start the show. 

If you go live with external cameras the stream will start and end from the third party platform, for instance, OBS, vMIX etcetera.

For more information on each streaming option:

  1. Watch a Bambuser Tutorial of The Bambuser App
  2. Watch a Bambuser Tutorial of Pre-recorded, and read more of the requirements here
  3. Watch a Bambuser Tutorial of External cameras/RTMP, and read more of the requirements here

 Widgets

Do you want to increase the visibility of your live shows? Do you want to add shows to your eCom site by ticking one box in the Dashboard? Perfect, then our Floating action button and Channels feature will help you and the team.

The Floating action button


Channels

 Stream to other platforms


Bambuser’s Social Media Multistream feature allows clients to go live to multiple platforms at once. The feature enables multistreaming of live-video content to Facebook and YouTube: as well as via custom RTMP to any platform that provides a stream URL and stream key. Only the “raw” live video will be forwarded i.e., no chat, no product highlights, no likes, etcetera. Nonetheless, a great feature for awareness and to drive more traffic!