Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Live
Video Consultation
Shoppable Video
Chat

Add Subtitles to Pre-recorded Shows

You can add subtitles to any pre-recorded video through the Bambuser platform. 

This feature is exclusively available for Enterprise clients. For more information on how to get access to the feature, contact your Customers Success Manager.
This feature is exclusively available for the Bam Player. Still on the Standard Player? Read this guide on how to easily switch. 

Difference between Closed Caption and Subtitles

Subittles are a form of captioning used to translate the audio dialogue from one language into another. Simply put, subtitles translate a video's language into another. On the other hand, Closed Captions are in the same language as the original audio.

 

 

How to Add Subtitles

  1. When creating a show, click Pre-Recorded under Video Source
  2. In the next step, Viewing Options, choose either Live stream video or Publish on-demand.
  3. Proceed to the next step, Upload new video, and upload your video together with formatted SRT files with your translation(s). You are able to upload several translations simultaneously. 
  4. When the files are done loading, check if the correct language(s) has/have been selected. If not, you can edit to select the correct one(s).
  5. All done! Your viewers are now able to click the caption button on the video and choose from the available languages.

 

Note

  • There can  only be one .srt file per language, regardless of country code. So if two .srt files are uploaded and the content of those .srt files are in the same language, the upload will fail since we detect both as the same, and this is not allowed
  • Right now we only support automatic detection since there is no place to specify the language for each srt. The auto-detection is based on google's CLD2 library (Compact Language Detector)
  • You are able to delete SRT files once the show has been created, but not add additional ones. Please upload a new video if you would like to add additional language files.
 

 

 

 

Related Questions