One-to-Many
One-to-One

One-Time Password

 

Tap into the potential of private events to connect with your chosen audience. Whether it’s a special launch, members-only gathering, or product discussions - enabling One-time Password introduces an added extra layer of versatility, allowing you to precisely target your audience for a more dynamic interaction. 

Info

One-time password is an exclusive update to Invite-Only, for an even more personalized Video Commerce experience. How to set up Invite-Only, please refer to the Invite-only article for guidance.

 

How it works

You enable the feature when you create a new show in the dashboard. You have the flexibility to choose between two options: use an access code for your selected audience or generate one-time passwords to distribute individually. 

 

When viewers access the show, they will be prompted to enter the password.

This feature seamlessly adapts to any type of show, whether it’s live streamed from the app, pre-recorded, or captured using external cameras. Notably, the show won't appear in the Floating Action Button and can’t be added to any Channel.
    

Setting up access code

Follow these steps to set up an access code for your show.      

  • Create a regular show following your usual process.
  • Navigate to “Player settings” and update the “Before show” settings. The password protected screen will adopt the background image or color, font color and logo from your “Before show”-curtain settings. If you skip this step, the password protected screen will default to a white background.
  • On the setup page, activate the password protection feature.
  • Choose the “Create an access code” option and click “Next”.

 

  • Enter a password containing a minimum of 8 characters.

 

Setting up one-time passwords

Setup one-time passwords for your show by following these steps.

  • Create a regular show following your usual process.
  • Navigate to “Player settings” and update the “Before show” settings. The password protected screen will adopt the background image or color, font color and logo from your “Before show”-curtain settings. If you skip this step, the password protected screen will default to a white background.
  • On the setup page, activate the password protection feature.
  • Choose the “Generate one-time passwords” option and click “Next”.

 

  • Specify the quantity of passwords you want to create. 

    You can generate up to 150 passwords but please speak to your CSM if you would like to increase the number.
  • Your passwords have now been generated and are ready to be distributed. 
     
  • Each password has an identifier of your choice, allowing you to differentiate between them.

When you click on a generated password you can:

  • Reactivate the password if needed
  • View and copy the password for send-out
  • Change the identifier to a name, email or phone number
  • Delete the password

 

Passwords status

Every one-time password comes with a status, they can either be “Not used” or “Used”. After being used three times, a password becomes inactive and cannot be used again to access the show. 

To assist viewers experiencing issues, there is an option to reactivate used passwords. 

 

Export

To export all passwords as a CSV file, follow these steps.

  • Click on the three dots in the upper left corner of the passwords list. 
  • Select “Export”.

That’s it! You’ve completed the setup. Now you can start inviting people to your password-protected show.

 

Once the password protection feature is activated, the viewer must input the access code or the one-time password to watch the show

 

 

 

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