Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Login to the dashboard


  • Using the magic link

Enter your email and click on SIGN IN WITH MAGIC LINK button. You will receive a link via email which directs you to the dashboard.

  • Using a password

Once you received the invitation to the dashboard, on your very first login you are asked to set a password. You can also change your password at any time through Dashboard > Your Settings > Account & security > Change Password. This will send you a reset password link via email.

  • Forgot your Password?

Login using a magic link and then on the Profile page, you can click on Change Password.


Microsoft Single Sign-On

If your company is using Microsoft Azure, you will be able to set up Microsoft Single Sign-On for all users in your dashboard. It is also possible to manage Bambuser Dashboard users through the Microsoft Azure portal.

To get started, read more on Microsoft Single Sign-on Integration guide


Microsoft Single Log-Out

For Microsoft SSO (Single Sign-On) users; you can now easily use single logout (SLO) aswell, ensuring that your device will be logged out from Microsoft automatically when you log out of the Bambuser app and vice versa. 

You can choose whether the device automatically logs out of Microsoft when you log out of Bambuser, logs out of Bambuser when you log out of Microsoft, or both.


This feature will be available to all desktop app users across all products, and to Video Consultation users on the iOS app. To enable it, please contact your Customer Success Manager.