Create a landing page with Channels

User guide of how you activate and use the feature Channels


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Who can use this feature?

Users on a Lite, Standard, or Enterprise plan. 

Can't find this feature in your Dashboard? If you like to enable Channels in your Dashboard, please reach out to your point of contact at Bambuser.


What is Channels?

Channels is a pre-built ‘landing page template' and enable you to add shows without back-end support. By utilizing Channels, you do not have to make code changes every time you want to display a new show on your website. Instead, you can manage your show library directly from the Bambuser Dashboard.  It is efficient, smooth, and easy to use, see a demo below.

 

For integration documentation, please head over to the documentation here.

How do I enable Channels?

To enable channels for your Bambuser Dashboard, please reach out to your Bambuser point of contact. Your channel code can be customized and themed in your fonts and colors.



How to create and utilize the feature

Once enabled, you can head over to your dashboard and follow the steps below.

  1. Log in to the dashboard
  2. Go to Widgets and click +Create Channel (theming in place)
  3. Embed code on-site
  4. Create a show under Shows in the menu to the right
  5. In your show setting, click ADD TO CHANNEL, tick the created channel and save.
  6. The show is now live on your chosen page.

1. Widgets overview                                                       2. A created channel


Once a channel is created, you can add shows to a specific channel by clicking ADD TO CHANNEL, ticking the correct channel name, and clicking save.


Or, you can add shows directly in the channel:

  1. Click on Widgets from the left menu inside the dashboard
  2. Click on a specific Channel you would like to modify
  3. Click on Add Shows button
  4. From the list of shows, select the shows you would like to add to your Channel
  5. Close the shows modal
  6. Each show will get placed in the corresponding section, depending on its state


Channels settings

The channels have three main sections, featured show, upcoming shows, and ended shows. You can choose to showcase it or not by ticking the boxes as in the picture. A detailed explanation of each section is stated below.

Featured show

The featured section will be displayed at the very top of the Channel. It always includes ONLY ONE show. If one of the shows you have added to your Channel is live it will always be shown in this section. When there is no live show going on, you can decide whether the featured show will be:

  • Latest ended show - show that ended most recently
  • Next upcoming show - show that is scheduled in the nearest future.


Upcoming shows

The upcoming shows section contains all future scheduled shows in that Channel, ordered by scheduled date and time. There is no limit on the number of shows you have in the upcoming section.


Ended shows

Ended shows section contains all ended shows in that Channel, ordered by ended date and time. There is no limit on the number of shows you have in the ended section.

1. Featured show                                 2. Upcoming shows                                  3. Ended shows



Frequently asked questions 

How do I change an image on my show?

You can go into your shows setup page in the dashboard and go to the Player customizations and add a photo for that show there.


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What is the Channels and what is the Player?

The Channels is the page where you have the collection of shows which can be divided into Featured, Upcoming, and Ended shows. When you click on a show to watch it the Player will now open up. The Channels and the Player are not the same features.


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 Why isn’t all text shown in my default language on my Channel?

For the channels, you need to specify which language to use in the embeddable code snippet which you find on your Channels setup page in the dashboard. You can do so by adding your language to this line data-channel-locale="en-US", in the example we have added en-US to be used.


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Why do I not see the image I added in the Player customization?

We have had customers that have experienced an issue with caching. A simple solution is to go back to the player customizations and add the image again and make sure to click on the 'Save' button a couple of times after adding the image to make sure it is added.


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Can I change the layout for the Channels?

No, that is not possible. The Channels feature we have built is meant for quickly helping merchants to get started with collecting their shows together in one place on their page. If you want more control over the look and feel of your Channels you can build your own with the help of our Player API. We are working on a new Channels SDK which will make it easier to build your own Channels in the future but the release date for that is unknown at the moment.


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How is customization implemented for my Channels?

When a merchant will start using our Channels feature an Account Manager will reach out to a person responsible for implementing the customization for their Channels. We do not make a special design for the Channels but reuse the design made for the player.


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