Can we track abandoned carts?
The Bambuser cart is reflected instantly to your native cart on an add-to-cart event in our player, so if you have an abandoned cart trigger you can handle it on your own.Delete
How can we track our performance?
In your Dashboard, CSV export, Data layer, and API. Reach out to our Bambuser contact for more information.Delete
How does Bambuser track using cookies?
Bambuser Live Shopping player automatically sets the cookies below. These cookies are used by the Bambuser Conversion Tracker to find out whether a purchase is relevant to a LiveShopping show. If the below cookies exist and are valid, the purchase is considered as a conversion and is tracked to the show stats. If cookies are restricted, removed, or expired, Bambuser Conversion Tracker does not track the purchase.Read more here: Conversion trackingDelete
Can we use Google Tag Manager (GTM) to embed the player?
How do we define viewers on the stats page (unique viewers, live vs recorded)
Viewers are defined as the total number of unique devices that have watched a show. We do not in any way try to track users across multiple devices. If a viewer (user) watches both live and recorded on the same device, the viewer (user) will be counted as 1 live viewer and 1 recorded viewer. However, the total number of viewers will still only be 1.Delete
How can we collect emails from the participants of a show?
You have three different options for this:
1 Add a custom CTA on the end screen, with “sign up to our newsletter”
2 Only use promo code/GWP for subscribers
3 Add “subscribe here” On the landing page where the show is implementedDelete