Welcome to Bambuser Knowledge Base. Whether you're seeking information, looking for solutions, or simply exploring, we're here to assist you every step of the way.

Get started with the iOS App

How to download the Bambuser mobile app and login for the first time

The Bambuser iOS mobile app is your hosts' main tool to go live. Let’s go through what you can and can’t do with the app. To host a show, you will need access to the Bambuser app. The app is free to download and use - iOS


Logging in to the Bambuser iOS app

To log in to the Bambuser iOS mobile app, you first need to have a Bambuser account (i.e., you are listed as an Admin or Host in a company's Bambuser dashboard). Once your email has been added to an account: 

  1. Open the Bambuser iOS mobile app.  
  2. Ensure you are in the right server
  3. Enter your email address and request a magic link. 

  4. Using your phone's email app, open the email and click the magic link. 

 Signing in with a magic link each time means there is no need for a password. You will receive a new magic link every time you request one to sign in. 


Info

Please use the latest magic link to sign in, as an old one will expire once a new one is issued.

Modifying your profile

In the iOS app, tap the = icon at the app's top-right corner. From there, you can:

  • See and edit your profile photo. 
  • See and edit your display name (for chat messages).
  • Sign out from the currently logged-in account.


Requirements

The Bambuser app requires a minimum iPhone 11 and always uses the latest iOS version. That's it - now you are ready!