Stats CSV export

Detailed information and explanation of the CSV export

The CSV export includes detailed information from your show, in this article, you will find how to read and analyze it. You can export all stats in CSV format. Then you are able to import that to your analytic system. Note that importing this CSV export may need some configuration or development effort.


1. Download and filter the time period

You can download the export from the stats overview page or from individually selected shows. You can select your desired time range through the filter option on the stats overview page. This allows you to select several live show performances to summarize in one report.

2. How to read the CSV exports

The Overview export is a one-row per show with the total performance in the selected currency for the dashboard. In the Sales export, you will get information about the purchases in both the dashboard's default currency and the currency the viewers have bought it in.

2.1 Overview export

The overview export contains all the main KPIs / metrics related to the show(s): viewers, viewing time, engagement, device, total sales, and purchases in the default currency. The single show overview export will contain only one row while the multi-show will include as many rows as the total number of shows aired in the selected period.

The following KPIs are included in the export;

  • Show length - the total length in seconds the live show was streaming

  • Views - the number of views of the live show. If a viewer watches live and proceeds to watch the recorded show (within the 30-minute session lifespan), they will be counted as one view live, one view recorded, and one view in total

  • Viewers - the number of unique viewers that watched the live show. A viewer can watch a show both live and recorded. They will be counted as one live viewer and one recorded viewer, but only one viewer in total. Viewers mobile & desktop - the split of unique viewers watching the live show from devices

  • Average Viewing Duration - how many seconds the viewers have watched the live show on average

  • Add to cart - divided into unique and total interactions

  • Likes - divided into unique and total interactions

  • Chat - divided into unique and total interactions. Only live stats are presented because the chat function is disabled for recorded shows.

  • Add to calendar - the total number of times someone added the show to their calendar.

  • Sales currency - the currency the dashboard and player displays

  • Sales revenue - the total amount of sales

  • Purchases - the number of purchases

  • Sales by currency - which currencies the purchases have been made in

  • Sales by currency purchases - the number of purchases made in a specific currency

  • Sales by currency revenue - amount of sales in the currency

  • Sales window revenue - the number of sales within the specified period from the last interaction with the show

2.2 The sales export


An export to provide you with detailed information about the purchases. Please note that you can't export information for shows streamed before 18 March 2022.

  • Purchase date - The timestamp when the viewer made the purchase.

  • Value (Default Currency) - Value of the order connected to the default currency chosen in the dashboard.

  • Default currency - Currency of the order in chosen currency in the dashboard

  • Value (order currency) - Value of the order connected to the order currency

  • Order Currency - The currency the viewer has purchased in

  • Order ID - The order id of the purchase

  • Order Products IDs - The IDs for the products in the purchase order

  • Days Since Last Interaction - Number of days between when the sales happened and the last interaction with the Bambuser solution.( Days used for the attribution window). EG days since the last interaction=5 means that the sales happened 5 days after the interaction with the Bamburser product)